Reviewed By: Francesca Posted: Monday, March 10, 2025 Location: Toronto, ON Comments: Both the Organic CO2 Extract: Rosemary Antioxidant 25 and the Organic Oil: Date Kernel, Virgin arrived to me with their seal not intact. I have not received any response yet after I complained through email about the Rosemary oil because the oil was hardened and looked like half of the contents were missing. The Date Kernel oil I did not bother to complain about because the oil looked fine from inside, but since its seal was not intact, I am a little worried. Please investigate and help mea refund. At the very least for the rosemary oil which I worry is unusable. FNWL Response: Hi Francesca, Your satisfaction is important to us, and we sincerely apologize for the concern with your order. We take product quality and packaging integrity very seriously, and we appreciate you bringing this to our attention. We acknowledged your email the same day that you contacted us to explain that we were looking into the issue. Our team has also followed up with you, and we are actively investigating the issue to ensure this does not happen again.
Reviewed By: Linda Posted: Tuesday, April 23, 2024 Location: Silver Spring, MD Comments: The extract is thick and a little goes a long way. Thanks for providing it. It is so needed for anhydrous formulations.
Reviewed By: Anne Posted: Thursday, January 27, 2022 Location: New York City, NY Comments: It's nice. Smells like rosemary. A little more sludge-y than liquid-y, which one must take into consideration when removing it from the bottle and melting it into a formula, but that's ok. It combines well.
Reviewed By: Candice Posted: Saturday, January 23, 2021 Location: Martinsburg, WV Comments: Wonderful. Easy does it.
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Kelly Owens has been an integral part of From Nature With Love since 2014. With a diverse background spanning product qualification, customer service, and marketing, Kelly also brings extensive expertise as a highly skilled soap maker and personal care product formulator. Her deep understanding of ingredient synergy and her creative approach to formulating have made her an invaluable resource for our team and our customers.
KELLY OWENS, PRODUCT QUALIFICATION AND FORMULATION SUPPORT
“In a nutshell, From Nature With Love is one of the handful companies that carries high quality products and gives excellent service.”
“In a nutshell, From Nature With Love is one of the handful companies that carries high quality products and gives excellent service. Thank you for being there and for being true to your words.”
YK, Brooklyn, NY