Reviewed By: Deborah Posted: Wednesday, April 20, 2011 Location: Oxford, MI Comments: The bottles are fine, but some of the spray nozzles don't work at all. FNWL Response: Deborah, if you believe that you may have received a bad batch, please be sure to contact our Customer Care Department so that we can rectify the situation for you. Please note that thicker formulations aren't ideally suited for the sprayers. Undiluted essential oils can eat through the components. We find that formulations that include essential oils but that don't include an emulsifier can sometimes cause difficulty with the sprayers. (Shaking very well immediately before use, however, works wonderfully for me with my water+alcohol+low concentration EO sprays).
Reviewed By: Cori Posted: Tuesday, February 9, 2010 Location: Bethlehem, PA Comments: The spray pump rarely works. I have to pump it 50 times and even then I'm only hoping that a spray will come out. I've used 10 bottles out of my order with the same result each time. The essential oils I got from here are phenomenal. I just wish I had a good pump to make sprays from them. FNWL Response: Cori, essential oils, especially when used in strong concentration (or when not emulsified well so that pure drops of essential oil can come into contact with the mechanisms) can damage the components of rubber droppers and sprayers. This will happen with -any- sprayers. Please be sure you are emulsifying well and using low essential oil dilutions.
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“Your company is top notch!”
“I just had to write you and tell you that your company is top notch! I inadvertently used the wrong zip code when I ordered my products. however, you caught the error and delivered it to the correct location. I cannot tell you how grateful I am, because I really needed these products today. This is my first order from FNWL. Your packaging is superb. Nothing is leaking or torn and no product is wasted (which is something that I cannot say about all suppliers). I will be placing another order next week, and just wanted you to know that I appreciate a great business supplier that will take the time to ensure quality to their customers. Thank you!!!!”
Phyllis Gaston, Gaston Therapeutics, Smyrna, GA
