Reviewed By: Cynthia Posted: Friday, April 9, 2010 Location: Las Vegas, NV Comments: I am sure the product is good but I have an issue with the packaging. Quick suggestion...It should be in a small bottle or include a sticker on the jar to be gentle when opening because during shipping it gets shook up. When I opened the jar it spilled and ran down the sides. I was upset because I lost a fair amount before ever using it. FNWL Response: Cynthia, thank you for mentioning that you received the Rosemary Oil CO2 Extract in a jar instead of a bottle. We normally do package it in bottles, but a packaging mistake was made. A replacement bottle is on its way to you, and we have taken steps to ensure this error doesn't happen again. Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.
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Kelly Owens has been an integral part of From Nature With Love since 2014. With a diverse background spanning product qualification, customer service, and marketing, Kelly also brings extensive expertise as a highly skilled soap maker and personal care product formulator. Her deep understanding of ingredient synergy and her creative approach to formulating have made her an invaluable resource for our team and our customers.
KELLY OWENS, PRODUCT QUALIFICATION AND FORMULATION SUPPORT
“I've been a FNWL customer for years and the company just gets better and BETTER!”
“I've been a FNWL customer for years and the company just gets better and BETTER! Great customer service, feedback is respected, durable packaging, fast delivery, and high quality, extensive product variety. I'm so glad FNWL exists and pleased that it continues to do well. And I like that it's owned by a family and not a big conglomerate. There are many more companies now than when I first began ordering that provide similar products, but I'm very happy with my sure bet. Everyone whom I've recommended FNWL to has remained repeat customers, too.”
Dana Scott, Philadelphia, PA