AOL Spam FilteringAOL is doing a wonderful job of filtering spam to prevent unwanted e-mail from being delivered to your mailbox. Unfortunately, this usually includes important e-mail regarding your order. There are several ways to set your account so that AOL will deliver e-mail from us. Rest assured FNWL does not condone SPAM, nevers sells e-mail addresses, and never sends bulk e-mail. Please read our Privacy Policy for more details. In order to make changes to your Mail and Spam Controls, you will need to be signed on with either a master screen name or a screen name assigned to the General Access Age Category. A master screen name is the first screen name you created for your account or any screen name you have designated as a master screen name. For more information about master screen names and age categories, visit AOL Keyword: Parental Controls.
Custom Sender List Option | People I Know Option | Allow Mail from All Senders Custom Sender List OptionThe easiest way is to add our domains to your approved list. This way is the best method since it doesn't differentiate between our different e-mail addresses, but allows any e-mail from our domains to be delivered to your inbox. To setup this option, choose the option for "Use Custom Sender List", then click on the words "Use Custom Sender List" and add our 3 domains to your custom list (being careful not to remove the others that are probably listed there like aol.com). Choose Allow only the senders and domains listed below, then type in each of the domains followed by clicking add. Then click Save to save your list, save again to save your choice and save once more to return to your AOL.
People I Know OptionThe second way is to add the addresses we use to your address book (so we are considered "People You Know".) This will put any e-mail FROM these addresses into your main mailbox. The following e-mail addresses are ones that we send e-mail FROM:
With this option, you will need to enter EACH address into your address book. You also could miss replies to YOUR questions sent from one of our individual e-mail addresses not listed above. To set up this option, choose the option "Allow mail only from people I Know", then click Save to save your choice and save once more to return to your AOL. Be sure to add us to your address book to identify us as "People you Know". Allow Mail from All SendersWhile this is an option, we don't suggest you turn this option on, as it will turn off ALL spam filtering. If you wish to turn this option on, choose "Allow Mail from All Senders". Then click Save to save your choice and save once more to return to your AOL. |
Do You Have Product Questions?
"My goal is to empower every customer with the knowledge they need to make informed and confident product decisions."
Clicking the button above should open your email application.
If it doesn’t, you can reach Kelly directly at productsupport@fromnaturewithlove.com.
Kelly Owens has been an integral part of From Nature With Love since 2014. With a diverse background spanning product qualification, customer service, and marketing, Kelly also brings extensive expertise as a highly skilled soap maker and personal care product formulator. Her deep understanding of ingredient synergy and her creative approach to formulating have made her an invaluable resource for our team and our customers.
KELLY OWENS, PRODUCT QUALIFICATION AND FORMULATION SUPPORT
“Your products are not only some of the best quality I have seen, but the detail taken in packaging and shipping alone is top notch.”
“I received my order on Monday. ABSOLUTELY AMAZING!!!!! Your products are not only some of the best quality I have seen, but the detail taken in packaging and shipping alone is top notch. Your website has provided me with a ton of educational information before I even placed my order. I am excited about a long and happy relationship with your company. Thanks for a wonderful place to shop, but more importantly, thanks for the information and knowledge you provide with each product. I just can't get enough of your website.”
Tia Cutbush, Raleigh, NC