Reviewed By: Cynthia
Posted: Friday, April 09, 2010
Location: Las Vegas, NV
Comments: I am sure the product is good but I have an issue with the packaging. Quick suggestion...It should be in a small bottle or include a sticker on the jar to be gentle when opening because during shipping it gets shook up. When I opened the jar it spilled and ran down the sides. I was upset because I lost a fair amount before ever using it.
FNWL Response: Cynthia, thank you for mentioning that you received the Rosemary Oil CO2 Extract in a jar instead of a bottle. We normally do package it in bottles, but a packaging mistake was made. A replacement bottle is on its way to you, and we have taken steps to ensure this error doesn't happen again. Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.
"I have never written a thank you to a company before, but I just had to let you know that I am impressed with the items I received and the extreme speed in which I received them. It only took 2 days to receive my order from FNWL. That's amazing and is certainly a plus when trying to run my business. To compare, I placed an order with a different supplier 2 days before I placed my FNWL order. I received my FNWL order 5 days ago, but am still waiting to receive my order from the other supplier. Thank you."
- Sage Goodman | Adrian, WV