Reviewed By: Cynthia
Posted: Friday, April 09, 2010
Location: Las Vegas, NV
Comments: I am sure the product is good but I have an issue with the packaging. Quick suggestion...It should be in a small bottle or include a sticker on the jar to be gentle when opening because during shipping it gets shook up. When I opened the jar it spilled and ran down the sides. I was upset because I lost a fair amount before ever using it.
FNWL Response: Cynthia, thank you for mentioning that you received the Rosemary Oil CO2 Extract in a jar instead of a bottle. We normally do package it in bottles, but a packaging mistake was made. A replacement bottle is on its way to you, and we have taken steps to ensure this error doesn't happen again. Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.
"I want to take a quick moment and let your company know that I was extremely pleased with my last purchase. I have ordered from FNWL for two years, and this last purchase even exceeded your previous boxes. The box was so well packed. Everything was in order, I felt like it was safe, and it was concisely packed. I don't know when you changed your packaging style, but I would like to say that it made a HUGE difference. Presentation means so much in business, and your packaging was very professional and worthy of noting. Thank you again for the great products - they remain superb."
- Abbie Bowick | Overflow | Titusville, FL