AOL Spam Filtering
In order to make changes to your Mail and Spam Controls, you will need to be signed on with either a master screen name or a screen name assigned to the General Access Age Category. A master screen name is the first screen name you created for your account or any screen name you have designated as a master screen name. For more information about master screen names and age categories, visit AOL Keyword: Parental Controls.
The easiest way is to add our domains to your approved list. This way is the best method since it doesn't differentiate between our different e-mail addresses, but allows any e-mail from our domains to be delivered to your inbox. To setup this option, choose the option for "Use Custom Sender List", then click on the words "Use Custom Sender List" and add our 3 domains to your custom list (being careful not to remove the others that are probably listed there like aol.com). Choose Allow only the senders and domains listed below, then type in each of the domains followed by clicking add. Then click Save to save your list, save again to save your choice and save once more to return to your AOL.
The second way is to add the addresses we use to your address book (so we are considered "People You Know".) This will put any e-mail FROM these addresses into your main mailbox. The following e-mail addresses are ones that we send e-mail FROM:
With this option, you will need to enter EACH address into your address book. You also could miss replies to YOUR questions sent from one of our individual e-mail addresses not listed above. To set up this option, choose the option "Allow mail only from people I Know", then click Save to save your choice and save once more to return to your AOL. Be sure to add us to your address book to identify us as "People you Know".
While this is an option, we don't suggest you turn this option on, as it will turn off ALL spam filtering. If you wish to turn this option on, choose "Allow Mail from All Senders". Then click Save to save your choice and save once more to return to your AOL.
"I placed my first order with you last week and I was impressed with the emails, the quickness of the order processing, and the fast shipping. It's not everyday you see that kind of service."
- James & Mitzi Bennett | Hidden Creek Soap Co., Union, South Carolina