Reviewed By: Tshai
Posted: Thursday, August 21, 2014
Location: Port Of Spain
Reviewed By: Steven
Posted: Saturday, August 03, 2013
Location: Ashland, OR
Comments: This is an excellent Helichrysum Italicum Hydrosol, without additives.
Reviewed By: Ana
Posted: Thursday, July 18, 2013
Location: Cdad. Delgado. San Salvador.
Comments: The product stinks like rotten grapes with chemicals, it doesn't penetrate the skin well and makes it even drier. I have tried other brands and no problem. I won't buy again. I don't think this is really organic and even less that it is really helichrysum.
FNWL Response: Ana, although we warmly welcome feedback and are eager to assist our customers, it concerns us greatly when a customer shares misleading feedback that is falsely accusatory about our products. Our Organic Helichrysum Hydrosol is pure and authentic - it is indeed distilled from Organic Helichrysum Italicum. Hydrosols are water-based and are not the same as essential oils or essential oils blended into carrier oils. From your description, it sounds like you might be comparing our pure Organic Helichrysum Italicum Hydrosol with a different product found from some other company - perhaps a Helichrysum Essential Oil from another company that has been blended into a carrier oil. A 2-5% blend of essential oil in a carrier oil, for instance, would have a much softer aroma and would absorb into the skin and not act as a toner like hydrosols can be used for (i.e. your drying and absorption comments). Our Customer Care Department is presently reaching out to you to address your comments and reassure you about the authenticity, purity and quality of our Organic Helichrysum Italicum Hydrosol.
Reviewed By: Sandra
Posted: Friday, June 07, 2013
Location: North Chili, NY
"I am a new customer. To be honest, I was a little hesitant to place my first order. I placed my order over the phone and your customer service was great. The Customer Care representative that I spoke with was very patient. I love my order, and I will to continue to be a loyal customer. I will also tell all of my friends to shop with you. Thank you. You will be hearing from me again soon."
- Mary Woodrow | Boston, MA